A pair of glasses are like a trusted friend.
We call on them to help us see the world clearly, they give us daily (in)sight and hanging out with them makes us look really smart. The friendship shared between a human and a pair of spectacles is intimate and at W!NK it’s our job to find your perfect match!
We value your time and will always try and accommodate walk-ins but we'd recommend booking an appointment so you're not disappointed. This includes eye tests, styling appointments, collections and repairs.
Eye Testing
WINK is an independent optometrist offering comprehensive eye tests. We believe that our service to each individual has many facets. Your vision and eye health are central to our mission.
From red eyes to headaches, blurred vision, eye diseases, myopia control, kids and contact lens consultations we have it covered.
We make sure that everyone has the health of their eyes recorded with our OCT scanner taking a detailed 3D photograph of the inside of your eye. This is yours for future reference.
Part of the eye test is covered by medicare but there is a gap fee for the comprehensive eye health exam including the OCT and for contact lens related exams that are not covered by medicare. We do not charge children under the age of 18yo.
FAQ
How long does an eye test generally take?
We recommend around 30 minutes for your comprehensive eye test. Always leave some more time if you are looking for a new pair (or 2...)
How often should you get your eyes tested?
Every 2 years unless we advise otherwise. It is recommended that school-aged children should have an eye exam at least every year, even if no vision correction is required.
Do I need an appointment for an eye exam?
Booking an appointment is highly recommended but if we have availability we will also welcome a walk in. You can book online.
What is the difference between an optometrist and an ophthalmologist?
An Optometrists can test your prescription for glasses and assess your eye health. If there are any concerns we will monitor things or refer you to an Ophthalmologist who specialises in eye diseases and surgery.
Should I see my GP first?
No referral is needed for an eye exam and if you find yourself with a sore eye or eye emergency then the Optometrist is the best person to see. We have all the specialty equipment to look closely at the eyes. It's our thing :)
Can I get Contacts or Glasses during my appointment?
Yes, both of these are available to order during your visit to the store. Contact lenses require fitting and teaching about handling and care so often require a longer appointment or a follow up appointment. Some contact lens trials need to be ordered so it can take a few days.
Glasses also need to be sent to the lab so your individual prescription lenses can be fitted to your frame choice.
What age should kids have their eyes tested?
Children should have their first comprehensive eye exam at 6 months of age, at age 3 and again before they start school. It is recommended that school-aged children should have an eye exam at least every year, even if no vision correction is required.
Do you accept health insurance?
Yes we have Hicaps so we can claim your private health insurance in store. Private health insurance covers optical appliances like glasses and contact lenses. It does not cover the examination fees.
What payment options do you accept?
We accept all credit cards including Amex, Shop pay, Google pay and Afterpay.
In-store Styling
We know it’s hard to choose so we want to help find frames that reflect your style and personality. The perfect frame deserves an equally special pair of individualised lenses. As a team we collaborate to deliver the whole package.
Styling appointments are free of charge. We'll always try and accommodate walk-ins but we'd recommend booking an appointment so you're not disappointed.
Collections
Hello, your glasses are ready! Schedule a time to stop by and we will be prepared to dispense your new eyewear.
Repairs and tune ups
Things happen but it’s not always as bad as it seems. Bring your glasses in for any adjustments, repairs or refurbish them with new lenses or a polish to look (almost) as good as new. Some things take a bit longer than others but bring them in so we can find a solution.