International Taxes & Duties

When purchasing from outside [Your Country], your order may be subject to import duties, taxes, and customs fees, which are set by your local government. These charges are not included in the purchase price and must be paid by the customer upon delivery.

Depending on the value of your order, your local customs office may contact you regarding any additional costs. We recommend checking with your country’s customs authority to understand the applicable fees before placing your order.

No Returns or Exchanges on International Orders

We do not accept returns, exchanges, or refunds for international orders due to change of mind. Please ensure you select your items carefully before completing your purchase.If your item arrives damaged or defective, please contact our customer service team at [Your Email] within 7 days of delivery, including photos of the issue, and we will assist you accordingly.

Acknowledgment at Checkout

By proceeding with your purchase, you acknowledge that:
✅ You understand that duties and taxes may apply and are your responsibility.
✅ You agree that international orders are final sale and cannot be returned or exchanged.

For any questions, please contact us at hello@winkoptom.co.au